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Fund Transfer Service
Target Participants:
Marketing Manager, Chief of Marketing Officer, Customer Relationship Manager, Customer Service Officer and Marketing Officer
Duration:
1 day
Methodology:
Presentation, Discussion, Demonstration, Role-plays, Individual Work, Question and Answer, and other participatory actions to ensure that the transfer of experiences and learning activities are going smoothly in the professional manner
Facilitators:
Senior Faculty (Marketing Specialist) and Chief Marketing from ACLEDA's Branch
Objectives
During this course participants will be able to:
- Understand ACLEDA Bank’s products and services
- Understand ACLEDA Bank’s fund transfer services
- Understand ACLEDA Bank's benefits, features, terms and conditions of fund transfer services
- Know how to calculate fee charges and interest
- Learn about ACLEDA Bank’s staff experiences
Course Contents
- Deposit Services
- Summary of ACLEDA Bank products and services
- Introduction of ACLEDA Bank deposit services
- Benefits and features of deposit services
- General terms and conditions of deposit services
- Guideline for calculating deposit services
- Lesson learned from ACLEDA Bank experiences
- Fund Transfer Services
- Introduction of ACLEDA Bank fund transfer services
- Benefits and features of fund transfer services
- General Terms and Conditions of fund transfer services
- Guideline for calculating transfer services
- Lesson learned from ACLEDA Bank experience
