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Loan Recovery in Best Practice
Target Participants:
Credit Officer, Chief of Credit Officer, Credit Manager, Branch Manager, or someone who works related to credit activity
Duration:
1 day
Methodology:
Lecture/Demonstration, Handout, Discussion and offering experiences
Facilitators:
Faculty of ACLEDA Training Center
Objectives
During this course participants will be able:
- Discover the root causes of loan problem
- Realize the impacts of loan problem
- Be aware of loan recovery process
- Gain practical experiences of dealing with delinquent clients
- Maintain the organization's reputation
- Recover and extend the loan market share
Course Contents
- Process of solving problem
- Identifying causes of problems
- Defining problems/Situation Analysis
- Selecting the strategies
- Implementing the strategies
- Monitoring
- Characteristics and skills in solving problem
- Loan classification and provision
