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Fund Transfer Service

Target Participants:
Marketing Manager, Chief of Marketing Officer, Customer Relationship Manager, Customer Service Officer and Marketing Officer

Duration:
1 day

Methodology:
Presentation, Discussion, Demonstration, Role-plays, Individual Work, Question and Answer, and other participatory actions to ensure that the transfer of experiences and learning activities are going smoothly in the professional manner

Facilitators:
Senior Faculty (Marketing Specialist) and Chief Marketing from ACLEDA's Branch

Objectives

During this course participants will be able to:

  • Understand ACLEDA Bank’s products and services
  • Understand ACLEDA Bank’s fund transfer services
  • Understand ACLEDA Bank's benefits, features, terms and conditions of fund transfer services
  • Know how to calculate fee charges and interest
  • Learn about ACLEDA Bank’s staff experiences

Course Contents

  • Deposit Services
    • Summary of ACLEDA Bank products and services
    • Introduction of ACLEDA Bank deposit services
    • Benefits and features of deposit services
    • General terms and conditions of deposit services
    • Guideline for calculating deposit services
    • Lesson learned from ACLEDA Bank experiences
  • Fund Transfer Services
    • Introduction of ACLEDA Bank fund transfer services
    • Benefits and features of fund transfer services
    • General Terms and Conditions of fund transfer services
    • Guideline for calculating transfer services
    • Lesson learned from ACLEDA Bank experience

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