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New Course Announcement for Other Organizations and the Public

How to Control Credit Operation Effectively
October 28, 2017
To maintain the credit operation to go smoothly, financial institutions need to ensure that they have the effective tools to control their credit operation.
Practical Skills in Cash Acceptance
October 27, 2017
The main responsibility of the tellers is to satisfy the customer needs and to encourage financial institutions to recognize their significant contribution to the overall success.
Strategic Business Plan for Banks and MFIs
October 26-27, 2017
Strategic Business Plan Development becomes popular with leaders for their Companies. It's a step-by-step guide a business puts in writing to achieve its business goals and objectives.
Excellent Customer Service for Front Office
October 14, 2017
Excellent customer service is the key element required for a successful business. In this customer driven market, where competition is becoming stiffer day by day and critical deadlines are rife, one cannot think of business growth without exceptional customer service.
Effective Management for Teller Operations
September 28-29, 2017
The main responsibility of the teller manager is to ensure the daily operations of the bank's teller line under the direction of the operations manager or branch manager. The personnel working under this profile would be professionals in handling cash.
Effective Financial Planning, Budgeting and Forecasting
September 28-29, 2017
With the fluctuating market, increasing regulations, fickle consumers, and rapidly changing business models, managing business finances can face a lot of difficulties. Nowdays, there is greater pressure on business...
Detecting and Preventing Fraud in Lending
September 16, 2017
The success of lending decisions relies heavily upon the information provided to the person making the decision. Where that information is fraudulent, the chances of success with that lending decision are dramatically reduced.
Essential Selling Skills That Win
September 14-15, 2017
Essential selling skills that win can deliver significant business benefits. Training your employees in better sales technique, customer service skills, customer retention, and applying cross-selling helps boost sales and improve customer satisfaction.
General English Program (GEP)
The General English Program is a non-assessed, non-academic course especially prepared for learners particularly targeted ACLEDA Bank's staff, students, graduates and public with a focus on improving general English skills.
English for Specific Purposes Program (Business Writing and Communication Course)
English for Specific Purposes Program (hereafter referred to ESPP) is purposively designed by ACELDA INSTITUTE OF BUSINESS (hereafter referred to AIB) to provide staff working in ACELDA Bank Plc., and any interested learners with two areas of English – Business Writing and Business Communication.
Skill Development Course
For the purpose of sharing experience and improving qualifications in banking skill, ACLEDA INSTITUTE OF BUSINESS will conduct short skill development courses for graduates who need to be suitably qualified to look for a satisfactory job in the financial institution, including ACLEDA Bank or improve their business.
LinkEd E-learining Courses
LinkEd is the e-learning platform for development finance at Frankfurt School of Finance & Management. With LinkEd, Frankfurt School's education programmes can be accessed from all over the world, regardless of physical, political and economic boundaries.
Microfinance Winter Academy
Frankfurt School of Finance & Management and ACLEDA Training Center welcome you to the Microfinance Winter Academy — Real Cases in Real Places.

Registration No.: 00003836

#50, corner of street 516 and 335, Phum 6,
Sangkat Beung Kak I, Khan Tuol Kork, Phnom Penh,
Kingdom of Cambodia. P.O.Box: 1149
Tel: +85­5 (0)23 986 937 / 999 944
Fax: +85­5 (0)23 999 979 / 881 780
E-mail: info@acleda-aib.edu.kh

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