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Effective Communication at the Workplace (2 Days)

After completion of this course participants will be able to:

  • Understand the key aspects of effective communication
  • Develop business communication skills
  • Develop interpersonal skills
  • Understand how to identify and define communication barriers
  • Understand how to overcome communication barriers
  • Role-play on communication with the difficult customer
  • Learn about ACLEDA Bank's experiences in communication with customers

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