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Effective Credit Management


The training methodology will be focused on experience based and participatory approaches including brainstorming, group discussion with presentation, group work, sharing hand-on experience, training game, panelist, and participants' problem raised during training workshop.

Training Program

  • Date: December 7 - 8, 2015
  • Time: 8:30 - 16:30
  • Lunch: 12:00 - 13:30
  • Training Language: Khmer
  • Training Materials: English

Deadline of registration: December 2, 2015


If you are interested, please fill our enrolment form and send to or

Contact Persons

Mr. LIM Dina
Tel: +85­5 (0)15 600 185

Tel: +85­5 (0)15 600 185

Training Venue

ACLEDA Training Center, building #50, Street 516 Corner 335, 06 Village, Sangkat Boeng Kak 1, Khan Tuol Kork, Phnom Penh. See map.

Nowadays financial institutions take an important role to stimulate the economic growth of Cambodia through providing people with variety of financial services of which credit is the core product, of financial institution, that generates large revenue to support and to grow the operation efficiently. In addition, credit is the main part of financial institution's assets (loan asset) that is required to manage effectively. The healthy loan asset guarantees the sustainable development of the institution.

Who should attend?

Credit Manager, Branch Manager, Chief of Credit Officer and Credit Officer or someone who work related to credit activity.

What you will benefit?

After completion of this course, participants will:

  • Obtain in depth understanding of a professional credit manager's roles.
  • Be aware of Credit Management framework of ACLEDA Bank Plc.
  • Know how to increase the loan asset of financial institution effectively.
  • Be able to improve credit quality efficiently.
  • Gain the practical experience of Credit Management of ACLEDA Bank Plc.
  • Manage the credit operation effectively.

Course Contents

  1. Roles of professional Credit Manager
    • Jobs and responsibilities
    • Morale and relationship
    • X and Y theories
  2. Effective Credit Management framework
  3. Credit Quantity Management
    • Credit Management organizational structure
    • Credit Plan preparation
    • Market planning for credit operation
    • Human resource planning for credit operation
  4. Credit Quality Management
    • Credit assessment
    • Credit documentation
    • Credit discipline establishment
    • Excellent customer service
  5. Practical Tips for Credit Management through field visit to ACLEDA Bank's branch
  6. Credit Operation Monitoring
    • Credit monitoring system
    • Responsible employees
    • Credit monitoring types

Training Fee

  • USD 170 per participant per two-day training course.
  • USD 160 per participant per two-day training course for organization sending 3 to 5 participants to the course.
  • USD 150 per participant per two-day training course for organization sending 6 participants up to the course.
  • This fee includes training venue and materials, refreshments, lunch and certificate.

Payment Condition

There is no charge for any cancellation which is made by the deadline of the registration. Cancellation after deadline of the registration and participants appearing without proper cancellation will be charged the full amount.


Mr. Ann Chantha, Senior Faculty of ACLEDA Training Center (ATC)

Born in 1964, he obtained a Master's Degree of Business Administration (MBA) majoring in Finance from National University of Management, Cambodia in 2011. He graduated with a Bachelor of Business Administration (BBA) majoring in Business Management from University of Management and Economic, in 2004. Since 1993, he has attended numerous courses on Banking Management, Leadership, Credit Management, and Marketing Management both in Cambodia and overseas. He has worked for ACLEDA Bank Plc as a Credit Office in 1993 and then was promoted as a District Team Leader in 1998. From 2006 to 2014, he had been promoted to work as a Branch Manager for 8 years. He has been assigned as a member of trainer pool of ACLEDA Bank Plc., since 2006 and responsible for delivering training courses on Successful Branch Management, Management and Leadership skill, Credit Management, Loan recovery, Delinquency Management, MSME Lending, Work flow of Credit Officer, Loan Evaluation, Credit Risk Management, Bank Risk Management. At present time, he holds a position as Senior Faculty Specialized in Credit at ACLEDA Training Center.

Mr. Yi Sokkim, Senior Faculty of ACLEDA Training Center (ATC)

Mr. Yi Sokkim used to be a Credit Department Manager at ACLEDA Bank Lao Ltd. (ABL) and he was also a member of the Board Credit & Risk committee, ALCO committee and a founder of ABL. In his responsibility, he managed, led and trained his Branch managers and Credit officers to implement the credit task to maintain healthy loan portfolio, and especially to prevent delinquencies with satisfactory outcomes.

Since January 2011, Mr. Yi Sokkim has been elected as a senior faculty of ATC specializing in credit. He is an experienced trainer certified by Frankfurt School (FS) and Women's World Banking (WWB). In his speciality in credit, he has conducted many training courses on Loan Delinquency Management, SME Lending, Loan Portfolio Management, Credit Risk Management, etc. to participants from both local and international MFIs and banks.

He used to attend Credit Portfolio Risk Management Master class in Malaysia and numerous training programs related to credit field abroad. He has had more than 17 years of relevant working experience in credit field. He started working for ACLEDA Bank in 1997 as Micro and Small Credit Officer, Chief of Credit Officer, Training Program Officer. Because of his successful experiences and capacity in credit field, he was promoted to Credit Department Manager. He obtained a Master's Degree of Business Administration (MBA) majoring in general management at Royal University of Law and Economic (RULE).

Guest Speaker

Mr. NEOU Sereyratha, SAVP & Assistant Branch Manager.

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