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ACLEDA Bank's IT Policy Development
Target Participants:
IT Managers and Staff, Background in IT is highly recommended
Duration:
2 days
Methodology:
Presentation, Discussion, Demonstration, Individual Work, Question & Answer, and other participatory actions to ensure that the transfer of experiences and learning activities are going smoothly in the professional manner
Facilitator:
AVP & Manager of System Security Unit
Objectives
At the end of course, the participants will :
- Know how to create BCP, DRP, SSM, MSM and UC
- Know how to practice BCP,DRP,SSM,MSM and UC
- Understand BCP, DRP, SSM, MSM and UC
- Understand functions of HD
Course Contents
- Business Continuity Plan (BCP)
- Understanding to BCP
- How to create and operate BCP
- Why we need BCP for business?
- Example of BCP
- Disaster Recovery Plan (DRP)
- Understanding to DRP
- How to create and operate DRP
- Why we need DRP for business?
- Example of DRP
- System Security Manual (SSM)
- Understanding to SSM
- How to create and operate real SSM
- Why we need SSM for business?
- Example of SSM
- Maintenance System Manual (MSM)
- Understanding to MSM
- How to create and operate MSM
- Why we need MSM for business?
- Example of MSM
- User Control (UC)
- Understanding to UC
- How to create and operate UC
- Why we need UC for business?
- Example of UC
- Help Desk (HD)
- Understanding to HD
- How to create and operate HD
- Why we need HD for business?