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ACLEDA Bank's Customer Retention and Cross Selling (2 Days)
During this course participants will be able to:
- Understand the benefit of customer relationship
- Be aware of the strategic key for customer relationship management
- Understand the way of retaining your customers
- Be aware of the keys success of customer relationship management
- Maintain customers to stay with your organization
- Know how to do cross-selling with customer effectively
- Understand ACLEDA Bank's experience and lessons learned