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Best Practice of Credit Bureau Cambodia's Consumer Credit Report

Credit Bureau Cambodia (CBC) Best Practice is a model of using CBC system and service for a better lending for Bank MFI and Money Lender. This course will guide you through the process of enquiry and understanding about consumer credit report, and how to use this data wisely and potentially. The session will focus on how to deal with customer, consumer credit report understanding and problem solving. This course is suitable for all of money lending managers and officers.

Who should attend?

Money Lending Manager, Chief of Credit Officer, Credit Officer and Someone who is working concerning credit services.

What you will benefit?

After completion of this course, the participants will be able to:

• Be familiar with Credit Bureau Cambodia
• Realize the practical process of Consumer Credit Report Enquiry
• Prepare the Consumer Credit Report effectively
• Explore practical tools of solving problems effectively

Course Contents

1. Overview of Credit Bureau Cambodia (CBC)
• Overview Of Credit Bureau Cambodia
• CBC Establishment
• Prohibition
• Purposes of CBC Services
2. Practical Process of a Loan Enquiry
• Before Enquiry
• Loan Enquiry Overview
• Data Requirement
• Filling form
3. Deep Understanding on Consumer Credit Report
• Summary
• Previous Enquiry
• Loan Account Detail
• Advisory Message
• Write Off Detail
4. Practical tools for solving problem
• Avoiding Risk and Complain
• Problem Solving
• Penalty

Training Fee

• USD 111 per participant per training course.
• USD 104 per participant for organization sending 3-5 participants to the course.
• USD 98 per participant for organization sending 6 participants up to the course.

This fee includes training materials, refreshments, lunch and certificate.

Payment Condition: There is no charge for any cancellation which is made by the deadline of the registration. Cancellation after deadline of the registration and participants appearing without proper cancellation will be charged the full amount.

Methodology

The training methodology will be focused on experience base on Prakas from National Bank of Cambodia and participatory approaches including brainstorming, sharing experience and participants' problem raised during training workshop.

Trainer

Mr. NAY Sambo, Credit Information Senior Specialist of ACLEDA Bank Plc.

• Duties & Responsibilities:
• CBC System training and Supporting
• Problem solving on Consumer Credit Report
• Working closely with Credit Bureau Cambodia Working Committee
• Collateral Management Module Training and Support
• Collateral Management Problem Solving
• Work Experiences:
• 3 years as Credit Information Senior Specialist
• 1 year as Assistant Vice President & Manager of Credit Information Unit
• 3 years as AVP & Assistant Manager of Credit Data Support Unit
• 1 year as AVP & Assistant Manager of Trade Finance Unit
• 2 years as Staff of Credit Management Unit
• 2 years and 6 months as Staff of Credit Analysis Unit
• 7 months as Credit Officer
• 10 years as a member of trainer pool of ACLEDA Bank Plc. who is specifically responsible for delivering training course on Credit Information Management, CBC System Usage and Support, Collateral Management System, Loan Disbursement System.
• Education:
• 2007-2010 , Master Degree of Business Administration
• 1998-2002, Bachelor Degree of Science (Computer Science)