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ACLEDA Bank's Branch Management

Target Participants:
Branch Manager, Supervisor, or someone who works related to Branch Management

2 days

Lecture/Demonstration, Handout, Discussion and offering experiences

Management team of H.R Division and Administration Division of ACLEDA Bank Plc.


During this course participants will:

  • Understand way a branch is organized
  • Understand the functions and tasks of a branch manager
  • Understand how to effectively manage the staff of the branch
  • Understand how to develop and implement a business plan
  • Know how to arrange branch security
  • Discuss critical branch management issues with and experience branch manager

Course Contents

  • Human Resource Management
    • H.R planning
    • Job description
    • Performance appraisal
    • Personnel management (staff information, salary, incentive...)
    • Effectiveness of H.R management and leadership
  • Administration Management
    • Administration letter (letter-in, letter-out, documentation management)
    • Office administration (office arrangement, office decoration)
    • Administration affair (office establishment, office transformation)
    • Assets and expense management
  • Branch Management
    • Manager functions: planning, organizing, leading, controlling
    • Branch administration affair (facilitation work flow in branch, branch management strategy)
    • Office management affair (office arrangement, security)
    • Branch management experience:
      • Qualification of leader
      • 3 points that leader must adhere
      • 5 points for daily activity of leader
      • Motivation
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