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Productivities of Credit Officer

Target Participants:
Credit Officer, Chief of Credit Officer, Credit Manager, Branch Manager, or someone who works related to credit activity

1 day

Lecture/demonstration, case study, exercise, handout and offering experience

Faculty of ACLEDA Training Center


During this course participants will be able to:

  • Know how to calculate the cost components of each product
  • Control and improve effectiveness and efficiency
  • Explore the strategies to improve productivities
  • Gain and adapt critical skills in productivity ratios and ratio analysis
  • Identify a breakeven point analysis
  • Monitor and evaluate one’s own productivity effectively
  • Deliver best service quality to customer

Course Contents

  • Physical productivity controlling
  • Financial productivity controlling
  • Improving productivity
  • Provide DIAMOND service
  • Ratio on effectiveness and efficiency productivities
  • Other ratio analysis
  • Break event points analysis

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